Broadfield Farm Holiday Park – Privacy Policy
Introduction
This Privacy Policy explains how Broadfield Farm Limited, trading as Broadfield Farm Holiday Park, collects, uses, stores and protects personal data. It is written in plain English to clearly explain what data we collect, why we collect it, and your rights.
Who We Are
Broadfield Farm Holiday Park is a family‑run holiday park located in Saundersfoot, Pembrokeshire, SA69 9DG. We operate camping, touring, seasonal touring and private static caravan pitches, and manage on‑site facilities including Jan’z Restaurant & BB’s Bar.
What Information We Collect
We may collect personal information including names, addresses, email addresses, telephone numbers, vehicle registrations, booking details, pitch details, utility usage (electric meter readings), payment information and correspondence.
How We Use Your Information
Your data is used to manage bookings, administer pitch licence agreements, issue invoices, process payments, manage utilities, communicate important information, comply with legal obligations, and where permitted, send marketing communications.
Lawful Basis for Processing
We process personal data under the following lawful bases: performance of a contract (bookings and licences), legal obligations (financial and regulatory records), legitimate interests (park administration and communication), and consent (marketing communications).
Marketing Communications
We may contact you with updates, offers or information relating to Broadfield Farm Holiday Park or Jan’z Restaurant & BB’s Bar. You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.
Sharing Your Information
We may share personal data with trusted third parties such as booking systems (CampManager), payment providers, accountants, utility providers, IT services, and professional advisers where necessary for park operation or legal compliance.
Payment Information
Payments are processed securely via approved payment providers. We may retain transaction records for accounting and legal purposes. Stored payment details are handled securely by third‑party providers and not directly stored by the Park.
Data Retention
We retain personal data only for as long as necessary. Booking and licence records are typically kept for up to 7 years for legal and accounting purposes. Marketing data is retained until you opt out.
Your Rights
You have the right to access your personal data, request correction, request deletion, restrict or object to processing, and request data portability. You may also lodge a complaint with the Information Commissioner’s Office (ICO).
CCTV
CCTV operates on site for safety, security and management purposes. Footage is retained for a limited period and accessed only when necessary.
Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
Third‑Party Links
Our website and communications may contain links to third‑party sites. We are not responsible for their privacy practices.
Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will always apply.
Contact Us
For questions regarding this Privacy Policy or your personal data, contact:
Broadfield Farm Holiday Park
Saundersfoot, Pembrokeshire, SA69 9DG
Email: info@broadfield.farm